Privacy Policy

 

Welcome to Khwabeeda! This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://khwabeeda.pk/, make a purchase, or interact with us on social media.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following information when you use our services:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Order Information: Products purchased, payment details, shipping details.

  • Device Information: IP address, browser type, cookies, and analytics data.

  • Social Media Interactions: Information when you connect with us via Instagram, TikTok, or YouTube.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Contact you regarding your order status, shipping, or customer support.

  • Provide updates about promotions, new arrivals, and deals.

  • Improve our website, services, and user experience.

  • Prevent fraud, unauthorized access, or misuse of our services.


3. Sharing of Information

We respect your privacy. We do not sell your personal information to third parties.
However, we may share information with:

  • Delivery Partners: For order shipping and tracking.

  • Payment Gateways: To process secure transactions.

  • Service Providers: For website management, hosting, or analytics.


4. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of promotional emails or WhatsApp marketing messages.

  • Contact us regarding any privacy concerns.


5. Shipping Information

  • Shipping Charges: Rs. 150 for Hyderabad city, Rs. 250 for all over Pakistan.

  • Orders are processed and dispatched as per availability and delivery timelines shared at checkout.


6. Contact Us

For questions regarding this Privacy Policy, you can reach us at:

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